VTX - Integrated Website

The VTX Customer Service and VTX Violation Processing modules are both integrated with a fully featured, interactive and secure Internet website. The database-driven site allows customers full service access to open accounts, make demographic changes, generate statements, make replenishment payments, and pay or contest violations.

The automated functions free up human service representatives to perform less routine tasks. Through simple web navigation, patrons can contact customer service or make instantaneous payments by credit card, debit card, or on-line check. With secure integration to the VTX database, all updates are time stamped and posted immediately to the production system. By providing a convenient self-service component to account maintenance, customers can be served 24/7 in the convenience of the home or office.

Additional features include:

Multilingual support
On-line account replenishment or violation payment by credit card or ACH (electronic check)
Request transponders or supplies
Dispute processing
On-line application with account creation