Products

VTX Software Products

VTX suite is the most dynamic and flexible technology platform in the industry. Built on J2EETM architecture, this powerful multi-tier web application delivers the scalability to process virtually unlimited transactions.

VTX products can be deployed as an integrated solution or as standalone modules compatible with existing customer systems.

VTX does not require expensive or extensive hardware support at the client – all applications run within a standard web browser, making nearly any PC a suitable workstation. On the server side, the VTX design provides high availability, robust disaster recovery, and available failover to a redundant server to virtually eliminate down time.

VTX Software Modules

  • Customer Service
    The VTX Customer Service Center provides the perfect solution for a call center environment. Customer data entry and toll activity tracking update the database in real time, making it readily available for updates and reporting. A user friendly interface reduces training time, and the system logs all account modifications, including time and user ID stamps, for operational security and auditing.

  • Image Processing
    Efficient image processing is a key requirement for modern toll collection systems that include violations processing or image based tolls. VTX Image Processing handles up to 100,000 image-based tolls per day. The system is optimized for image processing productivity while maintaining the highest accuracy in the industry – documented results 99.999% accurate.

  • Video Billing
    VTX Video Billing is the first postpaid toll processing system in the industry. This unique solution opens the road to motorists without accounts or transponders, creating happy customers instead of lost revenue or potentially acrimonious violation collection efforts.

  • Violation Processing
    The VTX Violations Processing module is a state of the art solution for enforcing toll payment and collecting tolls and fees from violators. Designed with maximum flexibility to accommodate a myriad of legislative jurisdictions, the violations module creates and tracks documentation required to successfully identify and pursue toll violators through civil- or citation-based collections procedures, including interfaces that automatically transfer images and other evidence to courts or external collection agencies.

  • VTX - Reporting
    The VTX-RP Reporting module includes system, operations, finance, and transponder inventory reports. You can generate reports on-demand or schedule them, then export the results to a wide variety of formats for further analysis.

  • Integrated Website
    Giving customers the ability to enroll as a new customer or update their existing toll account online 24/7 increases satisfaction and minimizes costs. An effective integrated website such as VTX-Web can reduce inbound call center traffic as much as 50%, and minimize vexing service and scheduling issues such as ‘Monday Morning Overload.’ For systems that include violations processing, the web module accepts payments and dispute information from violators, making it easy to collect uncontested violations or begin an investigative administrative process leading to resolution.